Quality Manager

Quality Management System

• Lead the implementation and maintenance of the Quality Management
• System in compliance with applicable standards
• Ensure compliance with corporate quality policies, customer specifications, and regulatory requirements. Lead internal, external, and customer audits.

Manufacturing Quality

• Ensure effective quality controls are implemented across high-speed cable assembly processes.
• Monitor and drive improvements in key quality metrics including First Pass Yield (FPY), customer PPM, scrap, and rework rates.
• Ensure proper implementation of quality tools such as SPC, Control Plans, and PFMEA.

Problem Solving and Continuous Improvement

• Lead structured root cause analysis using methodologies such as 8D, 5 Why, and Fishbone analysis.
• Implement corrective and preventive actions to eliminate recurring issues.
• Drive continuous improvement initiatives across manufacturing processes.

Customer Quality

• Serve as the primary point of contact for customer quality concerns.
• Manage customer complaints and coordinate corrective actions.
• Represent the plant during customer audits and quality reviews.

Supplier Quality

• Ensure incoming materials and components meet quality standards.
• Work with suppliers to resolve quality issues and implement corrective actions.
• Support supplier qualification and performance improvement initiatives.

Leadership and Team Development

• Lead and develop the quality engineering and quality technician teams.
• Promote a culture of quality, accountability, and continuous improvement throughout the plant.
• Provide coaching and training to cross-functional teams on quality processes and best practices.