Tijuana, Baja California- Beneficios de acuerdo a la LFT
- caja de ahorro
- fondo de ahorro
- Vales de Despensa
Giro
Logística
Actividad principal
Logística internacional
Número de empleados
2000
Sitio Web corporativo
Descripción y detalle de las actividades
Customer Success Manager Specialist (PMO) - G-Global
Join the Customer Happiness team at G-Global! We are adding a Customer Success Manager Specialist to our team who will be responsible for aligning client retention and success with our organizational goals, leading the execution of strategic projects and risk mitigation.
This role requires a high level of technical organization, so we are looking for candidates with strong methodological experience.
Your main challenges:
- Lead client onboarding and documentation.
- Reduce time deviations in strategic projects and implement mitigation strategies.
- Ensure excellent relationship management through assertiveness and negotiation to meet efficiency standards.
If you strictly meet this level of experience and tool proficiency, apply today by attaching your updated resume.
Experiencia y requisitos
- Academic Level: Completed Bachelor's or Engineering degree.
- Experience: 3 years of mandatory experience in customer service and project management (PMO).
- Technical Skills: Proficiency in Monday Work, CRM systems, and the design of RACI matrices and WoWs.
- Border Profile: 100% Bilingual in English and a mandatory US Visa (SENTRI preferred), as you will need to travel to all our sites to oversee Cross-Border operations.
- Working Hours: Monday to Friday, 08:00 AM to 06:00 PM.
Beneficios
Número de vacantes 2
Área Logística/Transporte
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Horario
- Tiempo completo
- Tuno de 10 horas
- Lunes a viernes
Estudios Carrera con título profesional
Inglés Hablado: Avanzado, Escrito: Avanzado
Disponibilidad p. viajar No