Supervisor Import-Export

Please submit your resume in English. Applications submitted in other languages may not be considered for this opportunity.

Major Duties and Responsibilities

Leadership & Operational Execution

• Supervise the daily import and export activities of the Import/Export Operations team.
• Monitor daily workload to ensure timely, accurate and compliant processing.
• Ensure SOPs are consistently followed.
• Establish accountability for quality, productivity, turnaround time and customer service.
• Coach, mentor and develop Import/Export Specialists and Assistants.
• Ensure employees maintain required knowledge and skills.
• Conduct performance reviews and corrective actions.
• Manage departmental priorities and customs broker performance.

Continuous Improvement & Technology

• Develop KPIs, dashboards and operational reporting.
• Analyze performance and improve efficiency.
• Lead automation and continuous improvement initiatives.
• Leverage ERP, reporting tools, and AI to improve import/export operations

Mexico Trade Compliance

• Ensure compliance with Mexican Customs regulations.
• Oversee IMMEX, VAT & IEPS Certification, Annex 24 and Annex 30.
• Monitor SAT, ANAM and regulatory changes.
• Review import/export documentation and pedimentos.
• Coordinate customs audits and compliance reviews.
• Partner with customs brokers to resolve issues.

U.S. Trade Compliance Knowledge

• Maintain working knowledge of U.S. import/export regulations.
• Understand Rules of Origin, valuation concepts, CTPAT/OEA and export compliance.
• Recognize issues requiring escalation.
• Partner with Global Trade Compliance.