Customer Care Representative | Los Pinos
North American Production Sharing de México, S.A. de C.V.
What you need to have: College degree or equivalent experience required. A minimum of 2 years experience in a similar position with a demonstrated ability to communicate effectively through telephone, email and live chat. Must have a passion for customer service! Proficient in relevant computer applications – MS Office (Outlook, Excel, Word); experience with ERP systems, Freshdesk, Shopify and NetSuite. Knowledge of customer service principles and practices. Must be a strong customer advocate, willing to go the extra mile to ensure customer satisfaction. Ability to quickly assimilate and apply relevant product knowledge to solve customer challenges. Strong teamwork and interpersonal skills are required. Knowledge of Apple products and/or experience with mobile devices (smartphones, MacBooks and tablets) is preferred. Organizational skills Attention to detail. Sense of urgency 7:00 am - 5:00 pm Los Pinos, Tijuana
Marzo 20 2026 en Tijuana
