Technical Support Specialist - Foránea
Equivity
What We’re Looking For 2+ years of experience in customer support operations, customer experience, or customer success (experience in SaaS or tech is a plus, not a must). Bachelor's degree in computer science, mathematics or engineering. Coding experience, such as HTML or SQL, and webcreation. Strong English communication skills (written and spoken). Strong customer communication skills. Familiarity with tools such as HubSpot, Front, PostHog, Slack, or similar platforms. Comfort working with basic reports, dashboards, or operational data. Clear communicator who can translate issues and ideas into simple, actionable steps. Organized, detail-oriented, and proactive someone who sees opportunities to improve and takes initiative. Nice to Have (Not Required) Experience in a startup or fast-growing environment. Exposure to AI products or data-driven teams. Interest in automation, process improvement, or documentation/knowledge base creation. Experience collaborating directly with Product or Engineering teams. What we offer and other important information: Salary range: $25,000-$35,000 pesos per month (gross salary) Schedule: Monday- Friday, 7 am-4 pm PST/8 am-5 pm PST or 9 am-6 pm PST. Paid online English courses for language development. Enjoyment of proportional vacation days! A progressive company culture where your ideas are valued.
Enero 23 2026 en Ciudad Juárez
