Wholesale Inside Sales Specialist

Role Purpose

We are seeking a very dynamic, charming, vibrant and outgoing B2B Sales Executive (U.S. Market) focused on generating incremental sales through proactive customer outreach, including

reorders, replenishment, at-once business, follow-ups from field visits, and ongoing account engagement. Success in this position requires strong phone presence and consistent outbound activity.

• Schedule: Monday–Friday, standard business hours.
• Location: Hybrid – Tijuana, BC (Required in-office presence: Tuesdays & Wednesdays).
• Travel: Non-traveling position, with the exception of 1–2 corporate tradeshows and sales meetings per year.
• Core Requirements: Valid U.S. Visa + 100% Fluent English (written and verbal).
• Key member of the Sales team responsible for driving revenue through high-volume outbound calls and email outreach to existing wholesale accounts, while serving as a critical execution partner to Regional Sales Managers (RSMs) and Territory Sales Representatives (TSRs).
• Execute daily outbound calls and emails to assigned wholesale accounts to drive reorders, replenishment, and at-once sales
• Convert outbound sales activity into booked orders through effective product knowledge and follow-up
• Support sales initiatives by executing follow-up from field sales visits and line presentations
• Maintain consistent account touchpoints to drive ongoing engagement and sales velocity
• Accurately capture and close sales opportunities generated through outbound activity

2. Consultative Account Management & B2B Growth

• Establish proactive and close communication (via email, video calls, and phone) with U.S. buyers and corporate distributors.
• Analyze customer needs and order history to strategically offer replenishment solutions (upselling / cross-selling) through a zero-pressure approach (consultative selling).
• Execute consistent, highly organized follow-ups to reactivate dormant accounts and support customers throughout their entire buying process.